WordPress Support Line

Predictable, professional WordPress maintenance with expert response

Your website is critical to your business – but keeping it fast, secure and up-to-date can be a challenge. WLC’s Support Line gives you a dedicated team of WordPress experts on a monthly subscription. We handle updates, monitoring, small improvements, and emergency fixes, so you can focus on growing your business.

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E-commerce on WordPress White Label Coders WLC

What’s in it for you?

  • Predictable IT costs
    A fixed monthly subscription instead of unexpected bills.
  • Expert team on demand
    Senior WordPress developers, DevOps engineers, and support specialists at your service.
  • Proactive management
    We monitor, update, and optimize – not just react to problems.
  • Business continuity
    Your site stays online, secure, and regularly maintained.
  • Faster problem resolution
    Standard 8h response, urgent 1h response, and 24/7 options available.
  • Seamless scaling
    Easily upgrade your hours or SLA as your business grows.

What’s included?

  • Base package (hourly subscription)
  • WordPress core and plugin updates (monthly)
  • Monthly reports: performance, security, uptime, basic SEO & link checks
  • Minor changes, fixes, and optimizations within the hourly limit
  • Standard technical support during business hours
  • Requests via Jira Service Management + Slack/email
  • Standard response time: 8h
  • Urgent Task Priority (optional) – 1h response, 8h resolution during business hours; your urgent requests jump to the front of the queue;
  • 24/7 SLA (optional) – 1h response and 8h resolution any time; protection on weekends and holidays – zero waiting for office hours

Who is this for?

  • E-commerce businesses where downtime means lost revenue
  • Companies with multiple WordPress sites to maintain centrally
  • Agencies outsourcing client site maintenance
  • Enterprise clients requiring SLA and compliance
  • Busy business owners who prefer to focus on growth instead of IT
Ready to secure and stabilize your WordPress sites?
Let’s talk

Red flags? This is not for you if:

  • You expect full-scale development within the maintenance package
  • You use non-WordPress platforms (Wix, Squarespace, etc.)
  • You want “unlimited changes” without clear limits

Optional extensions:
→ Priority support for urgent issues
→ 24/7 SLA
→ Additional hours at 150% of base rate
→ Hosting & multi-site management (with WLC Hosting)
→ Training and consulting for client teams

Reliable support, measurable results
We provide the safety net your business needs: predictable costs, fast response times, and expert WordPress management. With WLC Support Line, you get peace of mind knowing your site is in professional hands.